Customer Support
Phone, email, chat, customer care, retention, and service operations.
OFFSHORE STAFFING
Skilled talent.
Seamless integration.
Stronger operations.
Lundex helps businesses build dedicated offshore teams that integrate into your workflows, systems, and operations. Our recruiting network is especially strong in the Philippines, with flexibility to source the roles and talent your business needs.
Vetted Talent
Managed Support
Workflow Integration
Performance Visibility
WHY THE PHILIPPINES
A major talent market
for global operations.
The Philippines has a deep talent pool across customer service, administration, operations, finance support, technology, and specialized business functions.
Lundex can recruit from this market as a core offshore talent hub while remaining flexible if your business requires another role, skill set, or talent market.
Large professional talent base
Strong English communication
Service-oriented workforce
Flexible coverage across time zones
Strong fit for operational and support roles
Philippines talent networkSupporting businesses worldwide.
ROLES WE STAFF
Flexible talent for the work you need.
These are common areas we support — but Lundex is not limited to these roles. We can recruit around your specific requirements.
Back Office & Admin
Administrative support, data entry, coordination, documentation, and operations.
Technical & IT
Technical support, developers, QA, implementation, and specialized technology roles.
Finance & Accounting
Bookkeeping, billing support, reporting, payroll support, and finance operations.
Sales & Marketing
Lead generation, sales support, outreach, marketing operations, and content support.
Need a different role?
Request a RoleTell us what your business needs. Lundex can recruit around the responsibilities, skills, systems, schedule, and experience required for your operation.
HOW IT WORKS
A simple process. A better team.
We help move from role definition to a working offshore team without forcing you to build the recruiting infrastructure yourself.
01
Discover
We define the role, responsibilities, systems, schedule, and performance expectations.
02
Source & Screen
We identify candidates and evaluate them against your role and operating requirements.
03
Onboard
We coordinate onboarding, workflow setup, tools, documentation, and expectations.
04
Manage & Optimize
We support communication, performance visibility, process improvement, and ongoing operations.
MORE THAN RECRUITING
We help manage the
operation around the talent.
The goal is not simply to send you résumés. Lundex helps create the structure around your offshore team so talent can integrate into the way your business actually works.
Talk About Your TeamRecruiting
Role definition, sourcing, candidate screening, and selection support.
Onboarding
Workflow expectations, tools, access, documentation, and team integration.
Performance
Operational expectations, KPIs, quality visibility, and ongoing improvement.
Coverage
Team schedules structured around the operating coverage your business needs.
Communication
Clear team communication and alignment with your internal organization.
Process Design
Workflows designed around how responsibilities move between people and systems.
READY TO BUILD YOUR TEAM?
Build an offshore team
around your business.
Start with one role, build a dedicated team, or combine offshore talent with Lundex automation and managed operations as you grow.
FAQ
Offshore staffing questions.
Are you limited to the roles shown above?
No. Those are common staffing categories. Lundex can recruit around the specific responsibilities and skills your business requires.
Do you only recruit in the Philippines?
The Philippines is a core offshore talent market for Lundex, but the staffing model is not intended to permanently limit the business to one country.
Can we start with one person?
Yes. The model can support a single role, a small team, or a larger managed operation depending on your needs.
Can staffing be combined with automation?
Yes. That is the purpose of Lundex Hybrid Operations — combining people, automation, and managed processes in one operating model.